Shipping policy

FREE SHIPPING ON ALL ORDERS WITHIN CANADA and USA

Your offer will be shipped within 1-2 days after the order is received. You will receive a text message when your shipment is out for delivery.

SHIPPING AND PROCESSING TIME

Canada and USA- via Canada Post

While there may be occasional delays, below is an estimate of when you can expect your NE jewel delivery.
Ontario: 2-3 business days
British Columbia, Alberta, Saskatchewan, and Manitoba: 10 business days
Quebec, Nova Scotia, New Brunswick, PEI, and Newfoundland: 10 business days
Yukon, Northwest Territories, and Nunavut: 10 business days

United States

West Coast: 5-6 business days
Mid West: 4-5 business days
North East: 2-3 business days
South: 4-5 business days

INTERNATIONAL SHIPPING

International - $20 -10 Business days
* Duties and taxes may apply upon arrival. NOORELLE is not responsible for these additional costs.

ORDER CONFIRMATION

Once you place an order, a confirmation email will be sent to the email you provided.
It will include the following:

Order number

Billing + shipping address

Style name(s) + number(s)

Once your jewelry has been shipped, you will also receive a shipment confirmation email with your tracking number.

DEFECTS

If any of your products arrive damaged or defective, please email us within one week of delivery to request a replacement. Please include a picture and a brief description of the damage/defect.